Future Opening: Member Services Representative

Crunch Fitness; Eagle (ID); On-site; USD 26,000 - 32,000; Full time

Job summary

A leading fitness company is seeking a Member Services Representative in Eagle, Idaho. This role involves customer interaction, facilitating member services, and maintaining a welcoming atmosphere. Ideal candidates are energetic, passionate about health, and possess strong customer service skills.

Benefits

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Qualifications

• Energetic and enthusiastic individual passionate about health and fitness.
• Excellent customer service orientation.
• Fluency in English is required.

Responsibilities

• Greet members and guests with a smile.
• Check in all members and guests according to procedures.
• Facilitate payments and sell retail products.

Skills

Proficient reading and writing skills

Computer Skills

Job description

Future Opening: Member Services Representative

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer Skills

Special Skills:

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in a courteous, helpful, and professional manner
• Communicate special events to members and guests
• Maintain an atmosphere that makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain a professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Perform opening and closing duties

Meetings:

• Monthly or weekly department meetings and employee training sessions

Crunch Fitness is looking for energetic, enthusiastic individuals passionate about health and fitness to join our team.

Working at Crunch is more than a job; it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an exceptional place to work.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment, pioneering a philosophy of No Judgments. Our gyms are equipped with the latest cardio and strength training equipment, weight rooms, full-service locker rooms with showers, tanning booths, HydroMassage beds, and a comprehensive schedule of signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, among others.

Apply with Indeed (if you already have a resume on Indeed)

Or apply here.

* required fields

First Name *

Last Name *

Email *

Phone *

Yes, Text Me!

I want to receive text messages for this job from Crunch (Harman) - Inc..

How many years of Customer Service experience do you have? *

Are you legally authorized to work in this country? *

Are you fluent in English? *

I was referred to this position by a current employee

Who referred you?

Crunch offers comprehensive benefits for eligible employees:

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full-Time Employees

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower, and entertain.'”