Future Opening: Member Services Representative - Mornings Mon-Fri (BOISE STATE STREET)

Crunch Fitness; Boise (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading fitness company as a Member Services Representative, where you'll greet guests, assist with member requests, and foster a welcoming environment. Crunch Fitness values health and fitness, offering a vibrant workplace and benefits such as free membership for its team members.

Benefits

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Qualifications

• Energetic and enthusiastic individuals passionate about health and fitness.
• Experience in Customer Service preferred.

Responsibilities

• Greet members and guests, facilitate messages, check-in procedures.
• Handle member requests, sell retail products, process payments.

Skills

Proficient reading and writing skills

Computer Skills

Job description

Future Opening: Member Services Representative - Mornings Mon-Fri (BOISE STATE STREET)

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer Skills

Special Skills:

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate messages on club software during member check-in
• Answer phones courteously, helpfully, and professionally
• Communicate special events to members and guests
• Maintain an atmosphere that makes members feel welcome
• Handle member requests or escalate to a manager
• Maintain a professional demeanor at all times
• Sell retail products
• Process payments for member services following company procedures
• Know club facilities, services, and schedules
• Keep work area clean and organized
• Assist with projects delegated by club management
• Follow all policies and procedures outlined in the Employee Handbook
• Perform opening and closing duties

Meetings:

• Monthly or weekly department meetings and employee training sessions

Crunch Fitness seeks energetic, enthusiastic individuals passionate about health and fitness to join our team.

Join us to combine work, fitness, and fun! Working at Crunch is more than a job; it’s an opportunity to inspire others to achieve their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse, welcoming team and makes Crunch an exceptional workplace.

Crunch is a gym dedicated to making serious exercise fun by blending fitness and entertainment, with a philosophy of No Judgments. Our gyms feature state-of-the-art cardio and strength equipment, weight rooms, full-service locker rooms with showers, tanning booths, HydroMassage beds, and a wide array of signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

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Crunch offers comprehensive benefits for eligible employees:

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full-Time Employees

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'”