Future Opening: Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Irvine (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly pay

Growth potential

Job summary

State Farm Agent in Irvine, CA is looking for a Customer Relations Representative to join their team. The role includes providing excellent customer service and assisting with marketing goals. Bilingual candidates are encouraged to apply, especially in Spanish, Korean, or Mandarin.

This position offers an opportunity to grow professionally in a supportive environment, with a compensation range of $35,000 to $45,000 per year. Candidates must possess the necessary licenses for insurance sales.

Qualifications

• Must have current Property and Casualty, Life and Health licenses, and Personal Lines Licenses.
• Detail-oriented individuals needed to manage multiple tasks.
• Bilingual skills in Spanish, Korean, or Mandarin preferred.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs.

Skills

Detail oriented

Proactive in problem solving

Ability to multi-task

Bilingual - Spanish

Bilingual - Korean

Bilingual - Mandarin

Education

Property and Casualty license

Life and Health license

Personal Lines Licenses

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to help manage the website and social media content.

Benefits

• Hourly pay

Requirements

• Detail oriented
• Proactive in problem solving
• Ability to multi‑task
• Provide timely and thorough activity reports to agent
• Bilingual - Spanish preferred
• Bilingual - Korean preferred
• Bilingual - Mandarin preferred
• Property and Casualty license (must have currently)
• Life and Health license (must have currently)
• Personal Lines Licenses (must have currently)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $45,000.00 per year

Looking for the skills and confidence to run a business in the future?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results‑oriented individuals that are serious about their development.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Irvine, CA.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.