Future Director of Operations: Scale Systems & Processes

Edcsolutions; Minneapolis (MN); Hybrid; USD 100,000 - 160,000; Full time

Job summary

Electronic Design Company is seeking a high-capacity operations leader in Minneapolis to join a growth-focused team. This Future Director of Operations role is a leadership-track position to build scalable systems, improve processes, and drive measurable business improvements.

You will partner with the President to implement ERP/CRM, develop operational metrics, and create accountability structures while progressing into broader leadership.

Responsibilities

• Analyze and improve business processes across departments
• Eliminate inefficiencies and bottlenecks
• Build scalable workflows that support growth
• Create standard operating procedures and documentation
• Lead implementation of ERP, CRM, project management, service, and operational software platforms
• Coordinate internal teams, vendors, and stakeholders
• Manage user adoption, training, and change management
• Ensure technology investments generate measurable business value
• Develop KPI dashboards and operational scorecards
• Improve reporting and visibility across departments
• Create accountability systems that support execution
• Provide leadership with actionable operational insights
• Improve project delivery workflows
• Assist with resource planning and capacity management
• Standardize operational processes
• Work closely with the current Operations leadership team
• Learn key systems, workflows, and business processes
• Participate in planning and leadership meetings
• Progress into broader operational leadership responsibility over time

Job description

Electronic Design Company is seeking a high-capacity operations leader in Minneapolis to join a growth-focused team. This Future Director of Operations role is a leadership-track position to build scalable systems, improve processes, and drive measurable business improvements.

You will partner with the President to implement ERP/CRM, develop operational metrics, and create accountability structures while progressing into broader leadership.