Furniture Sales Pro - Big Ticket & Home Décor

Macy's, Inc.; Niles (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

Eight paid holidays

Career development

Employee assistance program

Job summary

Macy’s is hiring a Furniture Sales Colleague at Eastwood Mall, Niles, OH. You will deliver exceptional customer service in the Furniture areas, meet sales goals, and promote protection plans and our loyalty program.

Full-time schedules typically exceed 30 hours per week. Benefits include health coverage, a 401(k) match, paid time off, holidays, and ongoing training. A great team environment and growth opportunities await.

Qualifications

• 1–2 years of related experience is required.
• Flexible availability including days, evenings, weekends and holidays.
• Strong interpersonal skills and ability to work with diverse customers.

Responsibilities

• Engage with customers to understand furniture needs and build sales.
• Offer personalized recommendations and suggest complementary products.
• Use technology to complete orders and assist customers with shopping.
• Participate in product knowledge training and vendor partnerships.
• Provide high level of customer service and resolve issues promptly.
• Maintain contact with customers through pre- and post-delivery process.

Skills

Customer service

Sales experience

Interpersonal skills

Tools

POS system

Cash register

Handheld devices

Job description

Macy’s is hiring a Furniture Sales Colleague at Eastwood Mall, Niles, OH. You will deliver exceptional customer service in the Furniture areas, meet sales goals, and promote protection plans and our loyalty program.

Full-time schedules typically exceed 30 hours per week. Benefits include health coverage, a 401(k) match, paid time off, holidays, and ongoing training. A great team environment and growth opportunities await.