Furniture Repair Technician

ServeCo North America; Atlanta (GA); On-site; USD 25,000 - 39,000; Full time

Job summary

ServeCo North America is hiring a Furniture Repair Technician in the Atlanta area. This on-site role performs inspections, diagnoses damage, and carries out structural, upholstery, and finish repairs to both residential and commercial furniture.

The technician documents work, communicates timelines, and advises customers on care recommendations. Ideal candidates have hands-on furniture repair experience with tools, a strong safety mindset, and the ability to work independently in field

Qualifications

• Hands-on furniture repair skills including structural repair, upholstery work, finish restoration, and basic carpentry.
• Proficiency with hand tools and power tools and safe work practices.

Responsibilities

• Inspect residential and commercial furniture to assess damage and repair needs.
• Determine appropriate repair methods and perform structural, upholstery, and finish repairs.
• Replace or restore broken components and clean/condition materials.
• Document work performed and prepare basic reports or service notes.
• Communicate repair status, timelines, and care recommendations to customers and internal teams.
• Maintain tools and equipment and follow safety procedures.
• Support continuous improvement of service processes.

Skills

Furniture repair

Upholstery

Finish restoration

Carpentry

Problem-solving

Customer service

Communication

Attention to detail

Time management

Independent on-site work

Education

High school diploma or equivalent

Tools

Hand tools

Power tools

Job description

Company Description

ServeCo North America, founded in 2015, is a single-source provider of extended service contract programs, on-site cleaning and repair services, traffic-generating product loyalty programs, and private-labeled sleep essentials. Backed by more than 34 years of industry experience, ServeCo supports manufacturers, retailers, and service providers in growing their businesses and strengthening customer loyalty. The company emphasizes values such as passion, accountability, responsiveness, and teamwork in everyday operations. ServeCo also promotes innovation, ethical behavior, respect, and support, creating a culture where team members are encouraged to contribute ideas and take ownership of their work. Team members join a mission-driven organization focused on high-quality service and lasting customer relationships.

Role Description

The Furniture Repair Technician is a full-time, on-site role based in the Atlanta Metropolitan Area. This role is responsible for inspecting residential and commercial furniture to assess damage, identify repair needs, and determine appropriate repair methods. Day-to-day tasks include performing structural, upholstery, and finish repairs; replacing or restoring broken components; cleaning and conditioning various materials; and ensuring all work meets company quality standards. The technician will document work performed, prepare basic reports or service notes, and communicate clearly with customers and internal teams about repair status, timelines, and care recommendations. The role also involves maintaining tools and equipment, following safety procedures, and supporting continuous improvement in service processes.

Qualifications

• Hands-on furniture repair skills, including structural repair, upholstery work, finish restoration, and basic carpentry.
• Proficiency with hand tools and power tools commonly used in furniture repair, along with safe work practices.
• Strong problem-solving and diagnostic abilities to assess damage, identify root causes, and determine effective repair solutions.
• Customer service and communication skills to explain repair options, manage expectations, and represent the company professionally.
• Attention to detail and quality-focused mindset to ensure repairs are durable, aesthetically pleasing, and aligned with company standards.
• Ability to work independently on-site, manage time effectively, and handle multiple service requests or work orders.
• Physical capability to lift, move, and handle furniture safely, and to perform repairs that may require kneeling, bending, or standing for extended periods.
• High school diploma or equivalent; prior experience in furniture repair, woodworking, upholstery, or a related trade is strongly preferred.
• Valid driver’s license and reliable transportation for travel within the Atlanta Metropolitan Area, if required by service schedules.
• Willingness to follow company policies and core values, including accountability, ethical behavior, teamwork, and respect.