Funeral Services Support Specialist

Northstar-Memorial-Group; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Restland Funeral Home in Dallas, TX is seeking a Staff Associate to support funeral directors during on-site events and family conferences. The role includes helping with memorial area setup and ensuring a respectful, compassionate environment for grieving families.

You will assist with inquiries, maintain the facility’s appearance, and contribute to a supportive experience before, during, and after services.

Qualifications

• 1 year of customer service experience preferred.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Job description

Restland Funeral Home in Dallas, TX is seeking a Staff Associate to support funeral directors during on-site events and family conferences. The role includes helping with memorial area setup and ensuring a respectful, compassionate environment for grieving families.

You will assist with inquiries, maintain the facility’s appearance, and contribute to a supportive experience before, during, and after services.