Compassionate Funeral Services Associate

NorthStar Memorial Group; Dallas, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Restland Funeral Home in Dallas, TX is seeking a Staff Associate to support funeral directors during events, help maintain the facility, and provide information to client families with compassion and professionalism.

You will collaborate on on-site services, manage memorial area setup, answer inquiries by phone or in person, and contribute to a respectful guest experience; Restland is part of NorthStar Memorial Group, a network recognized for compassionate care.

Qualifications

• 1 year of customer service experience preferred.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Job description

Restland Funeral Home in Dallas, TX is seeking a Staff Associate to support funeral directors during events, help maintain the facility, and provide information to client families with compassion and professionalism.

You will collaborate on on-site services, manage memorial area setup, answer inquiries by phone or in person, and contribute to a respectful guest experience; Restland is part of NorthStar Memorial Group, a network recognized for compassionate care.