Funeral Services Manager

Service Corporation International; North Fort Myers (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health plans

401(k)

Paid time off

Cell phone reimbursement

Tuition reimbursement

Employee discounts

Work-life balance

Weekday schedule 8:30–5

Job summary

National Cremation and Burial Society is seeking a Funeral Services Manager to lead day-to-day operations and drive community growth while focusing on serving families with dignity. This role emphasizes people leadership, service excellence, and adherence to regulatory standards.

The ideal candidate has 2+ years of management or 5+ years in the industry, a Bachelor's degree or diploma in Funeral Services, and an active Funeral Director license.

Qualifications

• At least 2 years of managerial experience or 5 years of industry experience.
• Bachelor’s Degree Preferred and completion of a diploma training program in Funeral Services.
• A valid state Funeral Director licensure is required.
• High level of compassion and integrity.
• Ability to multi-task and set priorities.

Responsibilities

• Provide the highest quality services and products
• Direct and control the operational activities of the location
• Expand the location’s business and manage costs to achieve annual financial and marketing goals
• Select, train and motivate location staff to service excellence
• Participate in community as a part of local promotional efforts
• Ensure the location’s operating practices comply with appropriate regulations and Company policies

Skills

Leadership

Compassion

Integrity

Multi-tasking

Education

Bachelor's Degree Preferred

Diploma in Funeral Services

Funeral Director licensure

Job description

About Us

Our associates celebrate lives. We celebrate our associates. Why work for National Cremation and Burial Society? National Cremation and Burial Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect. We understand that our team members are our greatest asset.

In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include:

• A generous compensation package, which consists of a base salary + bonus potential
• Competitive health and wellness plans (medical, dental, vision, etc.)
• 401(k) with company match
• Paid Time Off (Vacation, Sick, Holiday and Personal time)
• Cell phone reimbursement
• Job-related training, tuition reimbursement, and career path development
• Company discounts, and more
• Work/Life balance
• Typically M-F schedule 8:30 AM to 5 PM
• Closed on major Holidays

Job Overview

Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses. The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location’s business.

Essential Duties and Responsibilities

• Provide the highest quality services and products
• Direct and control the operational activities of the location
• Expand the location’s business and manage costs to achieve annual financial and marketing goals
• Select, train and motivate location staff to service excellence
• Participate in community as a part of local promotional efforts
• Ensure the location’s operating practices comply with appropriate regulations and Company policies

Requirements

• At least 2 years of managerial experience or 5 years of industry experience
• Bachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
• A valid state Funeral Director licensure is required
• High level of compassion and integrity
• Ability to multi-task and set priorities

Equal Opportunity

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates.