Funeral Service Assistant (part-time)

Service Corporation International; Los Angeles (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

401(k) eligibility

Job summary

Service Corporation International in Los Angeles area is seeking a Funeral Services Assistant. The role involves clerical support, assisting with services, and interacting with client families in a compassionate, professional manner.

You will handle floral setups, documents, remains preparation, transportation, and office tasks as part of a team. The position requires a high school diploma or equivalent, prior customer service experience preferred, and proficiency with MS Office.

Qualifications

• High school diploma or equivalent
• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Responsibilities

• Prepare for services by arranging flowers, chairs, caskets, urns, photos and keepsakes for client families
• Prepare documents related to services and cremations as directed
• Assist with preparation and handling of remains and operation of crematory per regulations
• Perform office duties: answering phones, fax, computer, multi-line phone system, debit card machine, typewriter, postage meter and scale
• Run errands for floral deliveries, supplies, documents, etc.
• Ushers duties and parking as needed; transport families to services using funeral home vehicles
• Ensure refreshments are available where allowed by law
• Assist with visitations, chapel setup, dressing and casketing remains, delivery of family items and flowers
• Greet and assist client families entering the office for information or help
• Accommodate family needs during services/visitation
• Maintain vehicle cleanliness as required

Skills

Customer service

MS Office

Communication skills

Team player

Education

High school diploma

Tools

MS Office

Databases

Job description

Our associates celebrate lives. We celebrate our associates.Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.Job ResponsibilitiesPrepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these itemsPrepares documents related to services, cremations, maintenance, as directed by managementAssists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulationsPerforms office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.Run errands such as for floral delivery, picking up of supplies, documents, etcServes as an usher and may park cars or perform any transportation requirements.Drives Funeral Home vehicles for services and picking up familiesEnsures refreshments are available (where allowed by law)Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.Prepares documents related to services, cremations, maintenance etc.,Greets and receives client families and / or other persons entering the office for information and assistanceAccommodates the needs of the family during a service and/or visitationMay wash and clean funeral home vehicles and other client vehicles as required from time to timeMinimum RequirementsEducationHigh school diploma or equivalentExperiencePrevious customer service and/or sales experience preferredProficient with MS Office suite and databases preferred; ability and willingness to learn requiredCertification/LicensesValid state driver’s license with an acceptable driving record requiredKnowledge, Skills and Abilities:High level of compassion and integrityClear and concise verbal and written communication skillsProfessional behaviors and team playerSalary: $18.00/hr.Benefits:Part-time associates working an average 20 hours a week may be eligible for 401(k).As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleaguesConvictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.Postal Code: 91606Category (Portal Searching): OperationsJob Location: US-CA - North Hollywood