Funeral Services Assistant – Compassionate Support

sci; El Paso (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

El Paso funeral home is seeking a Funeral Services Assistant to provide clerical and front-line support for funeral operations. You will greet families, answer questions, and assist during services and visitations with sensitivity and professionalism.

Responsibilities include preparing service materials, setting up arrangements, handling documents, and assisting with transportation and office duties. A valid Texas driver license is required; high school diploma or equivalent preferred.

Qualifications

• Experience in customer service and/or sales preferred.
• Must be able to handle sensitive information with discretion.
• Strong communication and interpersonal skills.

Responsibilities

• Prepares for services: delivering and setting up floral arrangements, chairs, caskets, urns, photos, and keepsakes.
• Prepares documents related to services, cremations, maintenance per management.
• Assists with preparation of remains, including dressing and lifting, or crematory operation as allowed by law.
• Performs office duties: answering phones, fax, computer, multi-line system, debit card machine, etc.
• Run errands for supplies and floral deliveries.
• Serves as usher; may park cars or handle transportation.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where allowed.
• Assist with visitations, memorial and funeral services: set up, dressing remains, delivering items.
• Greets client families and others seeking information.
• Accommodates family needs during service/visitation.
• May wash and clean funeral home vehicles as needed.

Skills

Customer service

MS Office

Databases

Team player

Verbal communication

Education

High school diploma or equivalent

Tools

MS Office Suite

Database systems

Job description

El Paso funeral home is seeking a Funeral Services Assistant to provide clerical and front-line support for funeral operations. You will greet families, answer questions, and assist during services and visitations with sensitivity and professionalism.

Responsibilities include preparing service materials, setting up arrangements, handling documents, and assisting with transportation and office duties. A valid Texas driver license is required; high school diploma or equivalent preferred.