Funeral Services Support Specialist

Service Corporation International; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Service Corporation International in El Paso, TX is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and public inquiries. The role involves assisting on services, visitations, and ceremonies while upholding the company’s mission and values.

You will handle phones, prepare service documents, assist with remains, and help coordinate logistics, ensuring respectful, compassionate customer service to client families.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Previous customer service and/or sales experience preferred.
• Proficiency with MS Office suite and databases; willingness to learn.

Responsibilities

• Prepare services items and ensure proper care and storage.
• Assist with documents related to services, cremations, and maintenance.
• Assist with the preparation of remains and other service-related tasks.
• Answer phones, operate office equipment, and manage basic administrative duties.
• Run errands and support transportation for service logistics.
• Greet families, assist at visitations and services, and support on-site needs.

Skills

Customer service

MS Office

Databases

Communication skills

Team player

Compassion

Professionalism

Education

High school diploma

Tools

MS Office

Databases

Job description

Service Corporation International in El Paso, TX is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and public inquiries. The role involves assisting on services, visitations, and ceremonies while upholding the company’s mission and values.

You will handle phones, prepare service documents, assist with remains, and help coordinate logistics, ensuring respectful, compassionate customer service to client families.