Funeral Services Assistant — Compassionate Front Desk

Service Corporation International; Mabank (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International seeks a Funeral Services Assistant to support funeral operations in Mabank, TX. The role involves assisting during services, preparing remains, handling customer inquiries, and performing office duties to ensure smooth operations.

Qualified candidates typically have a high school diploma and prior customer service or sales experience, plus a valid driver's license. Proficiency with MS Office and a compassionate, team-oriented approach are valued.

Qualifications

• Customer service or sales experience preferred.
• Strong communication skills, both verbal and written.
• Ability to learn MS Office and databases.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes for client families.
• Prepares documents related to services, cremations and maintenance under management direction.
• Assists with preparing remains and may operate equipment as permitted by law and regulations.
• Performs office duties including phones, fax, computer, multi-line phone system, debit card machine and postage.
• Runs errands for supplies and flowers and assists with visitation and funeral services.
• Greets and assists client families entering the office for information and assistance.

Skills

Customer service

Sales experience

Compassion and integrity

Verbal and written communication

Education

High school diploma or equivalent

Tools

MS Office

Job description

Service Corporation International seeks a Funeral Services Assistant to support funeral operations in Mabank, TX. The role involves assisting during services, preparing remains, handling customer inquiries, and performing office duties to ensure smooth operations.

Qualified candidates typically have a high school diploma and prior customer service or sales experience, plus a valid driver's license. Proficiency with MS Office and a compassionate, team-oriented approach are valued.