Funeral Services Assistant & Ceremony Support

Service Corporation International; Bloomington (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Service Corporation International is seeking a Funeral Services Assistant in Bloomington, IL to provide clerical and administrative support for funeral operations. Responsibilities include assisting with services, preparing documents, and coordinating with families.

The role requires strong communication, compassion, and a customer-focused mindset. Typical duties include office tasks, driving responsibilities, and assisting with visitations and ceremonies.

Qualifications

• Experience in customer service or sales preferred.
• Strong verbal and written communication skills.
• Demonstrated compassion and integrity in interactions.

Responsibilities

• Prepare for services by setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepare service-related documents for ceremonies and cremations.
• Assist with preparation of remains as directed and within legal guidelines.
• Perform office duties including phones, fax, computer, multi-line phone system and payment devices.
• Run errands for supplies and floral deliveries as needed.
• Serve as usher and assist with transportation and parking when required.
• Drive funeral home vehicles to services and for family pickups.
• Ensure refreshments are available where permitted by law.
• Assist visitations and funerals with setup, dressing, and item delivery to families.
• Greet clients and provide information at the office; support family during services.
• May clean funeral home vehicles as needed.

Skills

Customer service

Communication

Compassion

Education

High school diploma or equivalent

Tools

MS Office

Job description

Service Corporation International is seeking a Funeral Services Assistant in Bloomington, IL to provide clerical and administrative support for funeral operations. Responsibilities include assisting with services, preparing documents, and coordinating with families.

The role requires strong communication, compassion, and a customer-focused mindset. Typical duties include office tasks, driving responsibilities, and assisting with visitations and ceremonies.