Funeral Service Assistant (part-time)

S.E. Combined Services of Florida; Marietta (GA); Presencial; USD 28.000 - 42.000; Jornada completa

Descripción de la vacante

S.E. Combined Services of Florida is seeking a Funeral Services Assistant in Marietta, GA. The role involves assisting with services, preparing remains, handling documents, and providing compassionate support to client families.

Responsibilities include coordinating with funeral home staff, answering inquiries, driving for services, and ensuring smooth ceremony set-ups in compliance with company policies.

Formación

• Previous customer service and/or sales experience preferred.
• Proficient with MS Office and databases; willingness to learn.
• High level of compassion, integrity, and communication skills.
• Professional behavior and ability to work in a team.

Responsabilidades

• Prepares for services with floral arrangements, chairs, caskets, urns, photos, and keepsakes.
• Prepares documents related to services, cremations, and maintenance.
• Assists with preparation of remains including dressing and lifting as permitted by law.
• answers phones, operates office equipment and multi-line systems.
• Runs errands for floral delivery and supplies.
• Acts as usher and may assist with transportation for families.
• Drives funeral home vehicles for services and pickups.
• Ensures refreshments are available where allowed by law.
• Greets client families and provides information at the office.

Conocimientos

Customer service

Sales experience

MS Office

Communication skills

Team player

Educación

High school diploma

Herramientas

MS Office

Descripción del empleo

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity
• Clear and concise verbal and written communication skillsk
• Professional behaviors and team player

Category (Portal Searching): Operations

Job Location: US-GA - Marietta

Postal Code: 30060-3759