Funeral Services Assistant (part-time)

Service Corporation International; Waynesville (NC); In loco; USD 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

Sci Corp in Waynesville, NC seeks a Funeral Services Assistant to provide clerical and front-desk support for funeral operations. You will greet client families, answer questions, and help with service preparations, transports, and office duties in a compassionate, professional manner.

Responsibilities include setting up for services, handling documents, assisting with remains preparation as permitted by law, and coordinating with management.

Competenze

• High school diploma or equivalent required.
• Experience with MS Office and databases is preferred; willingness to learn.
• Strong communication skills, both verbal and written, are essential.

Mansioni

• Prepare for services by handling floral arrangements, chairs, caskets, urns, photos, and keepsakes.
• Prepare documents related to services, cremations, maintenance as directed by management.
• Assist with the preparation of remains and operation of related equipment as permitted by law.
• Handle office duties: phones, fax, computer, multi-line phones, debit card machine, and office systems.
• Run errands for supplies and deliveries; assist with visitations, memorials, and funerals.

Conoscenze

Compassion & integrity

Verbal & written communication

Professional demeanor & teamwork

Formazione

High school diploma or equivalent

Strumenti

MS Office Suite

Databases

Descrizione del lavoro

Our associates celebrate lives. We celebrate our associates.
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills And Abilities

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Postal Code: 28786
Category (Portal Searching): Operations
Job Location: US-NC - Waynesville