Funeral Services Assistant (part-time)

Sci Corp; Spring Hill (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Sci Corp in Spring Hill, FL seeks a compassionate Funeral Operations Assistant to support service preparation, family interactions, and clerical tasks.

You will greet families, answer questions, assist with visitations, drive funeral home vehicles when needed, and handle office duties using MS Office. A high school diploma is required, along with a valid driver’s license; prior customer service experience is preferred and a willingness to learn is essential.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office and databases preferred; willingness to learn.

Responsibilities

• Prepare for services by setting up floral arrangements, chairs, caskets, urns, photos, and keepsakes; ensure proper care and storage.
• Prepare documents related to services, cremations, and maintenance as directed by management.
• Assist with preparing remains, including dressing and lifting, and operating crematory per regulations.
• Perform office duties: answer phones, operate fax and multi-line phone system, computer, and office equipment.
• Run errands for supplies or floral deliveries and document handling.
• Serve as an usher and assist with parking or transportation needs.
• Drive funeral home vehicles for services and family transport.
• Ensure refreshments are available where allowed by law.
• Assist with visitations and funeral services, including setup and dressing remains.
• Greet client families and provide information and assistance at the office.

Skills

Customer service

Communication

Team player

Compassion

Education

High school diploma

Tools

MS Office

Databases

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills And Abilities

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Postal Code: 34606

Category (Portal Searching): Operations

Job Location: US-FL - Spring Hill