Funeral Service Assistant

sci; Centennial (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

Flexible Spending Accounts

Sick Leave

Disability

Life Insurance

EAP

401(k) with match

Job summary

SCI is seeking a Funeral Services Assistant in Centennial, CO to provide clerical and administrative support for funeral operations and assist on services as requested by management. You will greet families, answer questions, and help with preparations for services following company policies.

Responsibilities include setting up arrangements, preparing documents, assisting with remains, driving duties when needed, and ensuring refreshments are available.

Qualifications

• High school diploma or equivalent required.
• Customer service/sales experience preferred.
• Proficient with MS Office and databases; willingness to learn.

Responsibilities

• Prepare services by arranging floral displays, chairs, caskets, and keepsakes.
• Prepare service documents for needs and maintenance.
• Assist with preparation of remains incl. dressing and lifting, per law.
• Perform office duties: phones, fax, computer, multi-line system, debit card, etc.
• Run errands for supplies and deliveries.
• Serve as usher, park cars, or handle transportation needs.
• Drive funeral home vehicles for services and family transport.
• Ensure refreshments are available where allowed.

Skills

Customer service

Communication skills

Compassion

Team player

Education

High school diploma

Tools

MS Office

Databases

Job description

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education: High school diploma or equivalent

Experience: Previous customer service and/or sales experience preferred Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses: Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities: High level of compassion and integrity Clear and concise verbal and written communication skills Professional behaviors and team player

Schedule

Must be able to work some evenings and weekends

Compensation

$19.50/hr

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 80121

Category (Portal Searching): Operations

Job Location: US-CO - Centennial