Funeral Service Assistant (part-time)

Service Corporation International; San Diego (CA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k)

Job summary

Service Corporation International in San Diego, CA is seeking a Funeral Services Assistant to provide clerical and frontline support for funeral operations, greet families, and assist during services.

Responsibilities include preparing for services, handling documents, assisting with remains, driving, coordinating transportation, answering phones, and coordinating with management. This role emphasizes compassion, discretion, and teamwork.

Qualifications

• Minimum high school diploma or equivalent.
• Previous customer service or sales experience preferred.
• Proficient with MS Office and databases; willingness to learn.

Responsibilities

• Prepare for services by arranging floral items, chairs, caskets, urns, photos and keepsakes.
• Prepare documents related to services, cremations, maintenance.
• Assist with preparation of remains and operation of crematory as allowed by law.
• Answer phones and operate office equipment and multi-line phone system.
• Run errands for supplies and floral deliveries.
• Usher and assist with parking and transportation for services.
• Transport funeral home vehicles for services and families.
• Ensure refreshments are available where allowed by law.
• Greet families and assist during visitations, memorials, and services.
• Accompany families during services and visitations.
• Clean and wash funeral home vehicles as needed.

Skills

Customer service

MS Office

Communication

Team player

Driving

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills And Abilities

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Salary

$17.00/hr.

Benefits

• Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 92113

Category (Portal Searching): Operations

Job Location: US-CA - San Diego