Funeral Home Operations Director

Everstory-Partners; Memphis (TN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with Company Match

Job summary

Everstory Partners is seeking an experienced Funeral Manager to plan, organize, direct, and supervise the daily activities of the funeral home in Memphis, TN. The role requires a licensed funeral director and embalmer or eligibility to obtain a state license, with a strong focus on compassionate client service and ethical leadership.

The ideal candidate has 5+ years in funeral home operations, supervisory experience, and a track record in marketing, client relations, and cost management.

Qualifications

• 5+ years in funeral home operations.
• Licensed funeral director and embalmer or ability to obtain state license.
• Degree in mortuary science; business degree preferred.
• 1 year of supervisory/management experience.
• Proven leadership, customer service, sales, and communication skills.
• Ability to supervise, motivate, and train personnel; handle employee relations.
• Valid driver's license and access to a personal vehicle.
• Availability to work some holidays, evenings and weekends.

Responsibilities

• Direct all funeral service activities including supervision of funeral directors.
• Oversee administrative and support services; embalming, repairs, and expenditures.
• Plan and implement strategies to grow the client base and engage in marketing.
• Coordinate with gov't agencies, Social Security, VA, coroners, churches, florists.
• Represent the company in follow-up services, including complaints and contracts.
• Administer staff work schedules and supervise personnel.

Skills

Leadership

Customer service

Sales

Communication

Supervision

Teamwork

Professionalism

Client interaction

Education

Mortuary science degree

Business degree preferred

State license eligible

Job description

Everstory Partners is seeking an experienced Funeral Manager to plan, organize, direct, and supervise the daily activities of the funeral home in Memphis, TN. The role requires a licensed funeral director and embalmer or eligibility to obtain a state license, with a strong focus on compassionate client service and ethical leadership.

The ideal candidate has 5+ years in funeral home operations, supervisory experience, and a track record in marketing, client relations, and cost management.