Funeral Home Operations Director

Foresthillspalmcityflorida; Memphis, Northern (TN, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Base salary + bonus plan

Medical, Dental, Vision, Life, AD&D, &

STD Insurance

Tuition Reimbursement

Anniversary Award

Career Advancement and Training

Employee Assistance Fund

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

401k with Company Match

Job summary

Everstory Partners in Memphis, TN is seeking a Funeral Manager to lead the funeral home’s operations, coordinate services, and supervise staff with a compassionate, client-centered approach.

You will direct embalming coordination, manage administrative functions, and develop strategies to grow the client base while maintaining compliance with industry laws and standards. Strong leadership and communication are essential.

Qualifications

• 5+ years of experience in the operations of a Funeral Home.
• Licensed funeral director and embalmer or the ability to obtain a state license.
• Degree from an accredited school of embalming or mortuary science. A degree in business management or related field is preferred.
• 1 year of supervisory or management experience.
• Proven leadership ability, excellent customer service, sales and communication skills.

Responsibilities

• Direct all activities relating to funeral services - preparation of funeral home facilities, supervision of funeral directors, perform as an arranger when required.
• Direct and supervise the administrative and support services of the funeral home - embalming services, repair and maintenance services, approve expenditures for operation of the funeral home and collection of receivables.
• Plan and implement strategies to increase the client base for the company - including direct involvement in marketing strategies.
• Ensure close coordination with governmental agencies and service organizations such as the Social Security Administration, Veterans Administration, coroners office, churches, florists, etc.
• Represent the company on all follow-up services provided, including customer complaints, legal activity, and contract preparations.
• Administer all of the work schedules of the personnel of the funeral home.
• Deal directly with vendors of funeral service supplies and support merchandise.
• Maintain knowledge of the laws and policies relating to the funeral business.
• May be required to perform embalming and other tasks assigned to the Funeral Director as needed.
• Other duties as assigned by management.

Skills

Leadership

Customer service

Communication

Supervisory experience

Team collaboration

Education

Mortuary science degree

Business management degree (preferred)

Job description

Everstory Partners in Memphis, TN is seeking a Funeral Manager to lead the funeral home’s operations, coordinate services, and supervise staff with a compassionate, client-centered approach.

You will direct embalming coordination, manage administrative functions, and develop strategies to grow the client base while maintaining compliance with industry laws and standards. Strong leadership and communication are essential.