Funeral Home Operations Coordinator

Service Corporation International; Chicago (IL); On-site; USD 55,104,000 - 59,237,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Sick Leave

Long-Term Disability

Job summary

Service Corporation International (SCI) in Chicago, IL, seeks an administrative/clerical associate to support funeral home, cemetery, or crematory operations. You will greet the public, inform on services, and help ensure customer expectations are met with empathy.

Responsibilities include processing death certificates and paperwork, handling payments, coordinating memorial orders, and assisting multiple departments while maintaining confidentiality and professionalism in a fast-paced

Qualifications

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines.
• MS Office Suite experience preferred.
• Basic mathematics skills required.
• Good verbal and written communication skills.
• Strong organizational skills and detail oriented.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran’s Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Skills

Office equipment

MS Office

Math skills

Communication

Organizational

Compassion & integrity

Confidentiality

Education

High School or equivalent

1-2 years experience

Job description

Service Corporation International (SCI) in Chicago, IL, seeks an administrative/clerical associate to support funeral home, cemetery, or crematory operations. You will greet the public, inform on services, and help ensure customer expectations are met with empathy.

Responsibilities include processing death certificates and paperwork, handling payments, coordinating memorial orders, and assisting multiple departments while maintaining confidentiality and professionalism in a fast-paced