Funeral Home Operations Director

Service Corporation International; Centennial (CO); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Life Insurance

Disability insurance

HSA with company contribution

Job summary

Service Corporation International (SCI) is seeking a senior operations leader in Centennial, CO. The role oversees financial management, operations, and funeral arrangements, guiding a team to achieve annual goals with empathy and professionalism.

Responsibilities include budgeting, staffing, and ensuring regulatory compliance while collaborating with market leadership and corporate departments on process and technology improvements. Evening/weekend availability may be required.

Qualifications

• High school diploma or equivalent; technical diploma preferred; bachelor's degree in Mortuary Science or related field may be required by state law.
• Funeral Director license as required by state law and state board regulations.
• At least five years' industry experience with increasing responsibilities; two years leading staff and setting expectations.
• Budgeting and expense control experience preferred; proficiency in MS Office Suite.

Responsibilities

• Develop annual business plans and budgets with market leadership; set financial, production and revenue goals.
• Manage day-to-day operations, scheduling and resource allocation to meet annual goals.
• Lead funeral arrangements, directing services with empathy and adherence to standards.
• Develop leadership talent, provide feedback, and hire/promote staff.
• Ensure compliance with regulations and company policies; drive process improvements.

Skills

Leadership

Budgeting

Staff management

MS Office

Data visualization

Public speaking

Customer service

Education

High school diploma or equivalent

Technical diploma in Funeral Services or Mortuary Science preferred

Bachelor's degree in Mortuary Science or related field

Tools

HMIS

InfoPort

CarePoint

Job description

Service Corporation International (SCI) is seeking a senior operations leader in Centennial, CO. The role oversees financial management, operations, and funeral arrangements, guiding a team to achieve annual goals with empathy and professionalism.

Responsibilities include budgeting, staffing, and ensuring regulatory compliance while collaborating with market leadership and corporate departments on process and technology improvements. Evening/weekend availability may be required.