Funeral Services Operations Assistant

Service Corporation International; Naranja (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Service Corporation International (SCI) seeks an Administrative/Clerical Associate at our US-FL - Naranja location to support funeral home operations. You will greet the public, provide general information, and process documents with care and professionalism.

Responsibilities include preparing death certificates, permits, memorial paperwork, payments, and coordinating memorial orders while upholding confidentiality and a high level of service in a fast-paced environment.

Qualifications

• 1–2 years of office clerical or customer service experience.
• Experience in a fast-paced, customer-focused environment.
• Proficient with MS Office; basic math; strong verbal/written communication.

Responsibilities

• Greet visitors and manage front-desk duties.
• Prepare certificates, permits, and memorial paperwork.
• Process payments and contracts.
• Coordinate ordering of memorials and inventory.
• Assist with obituaries and payroll support.
• Maintain confidentiality and empathy with families.
• Respond to inquiries via phone, internet, and in person.
• Support liaison with county clerk, medical examiner, and physicians.

Skills

Customer service

Communication

Organization

Detail orientation

Compassion

Confidentiality

Education

High School or equivalent

Tools

MS Office Suite

Job description

Service Corporation International (SCI) seeks an Administrative/Clerical Associate at our US-FL - Naranja location to support funeral home operations. You will greet the public, provide general information, and process documents with care and professionalism.

Responsibilities include preparing death certificates, permits, memorial paperwork, payments, and coordinating memorial orders while upholding confidentiality and a high level of service in a fast-paced environment.