Funeral Home Location Leader — Licensed Director

Milestone Funeral Partner; Jamestown (NY); On-site; USD 95,000 - 100,000; Full time

Job summary

Milestone Funeral Partners, Lind Funeral Home in Jamestown, NY, seeks an experienced Location Manager to lead daily operations, oversee staff, and ensure compassionate family service. This full-time role requires a current Funeral Director license and strong regulatory knowledge.

Excellent leadership and communication are essential for success. The Location Manager will oversee financial stewardship, regulatory compliance, and service delivery while partnering with regional leadership to uphold

Qualifications

• Minimum 3–5 years of experience in funeral service, hospitality, healthcare, or related field with at least 1 year in a leadership or management role
• Active Funeral Director License as required by state regulations
• Valid driver's license and satisfactory driving record
• Strong knowledge of funeral service operations and applicable regulatory requirements
• Excellent leadership, communication, organizational, and problem-solving skills

Responsibilities

• Lead the day-to-day operations of the funeral home, ensuring exceptional service, professionalism, and operational excellence
• Supervise, coach, and support location staff while fostering a collaborative and high-performing team culture
• Coordinate scheduling and operational workflows to ensure seamless service delivery
• Maintain compliance with all applicable state and federal regulations, safety standards, and company policies
• Partner with regional leadership to achieve operational, financial, and customer service objectives
• Guide families through funeral and cremation arrangements with compassion, professionalism, and attention to detail
• Coordinate all aspects of funeral services, working closely with families, clergy, cemeteries, and other service providers
• Direct and oversee funeral and memorial services, ensuring every detail is executed with care and excellence
• Complete required documentation and ensure all arrangements comply with applicable regulations
• Perform embalming and other preparation duties, if licensed and as needed

Skills

Leadership

Communication

Organizational Skills

Problem Solving

Education

Funeral Director License

Job description

Milestone Funeral Partners, Lind Funeral Home in Jamestown, NY, seeks an experienced Location Manager to lead daily operations, oversee staff, and ensure compassionate family service. This full-time role requires a current Funeral Director license and strong regulatory knowledge.

Excellent leadership and communication are essential for success. The Location Manager will oversee financial stewardship, regulatory compliance, and service delivery while partnering with regional leadership to uphold