Funeral Home Funeral Arranger

Foundation Partners Group; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Foundation Partners Group in Phoenix, AZ seeks a Funeral Arranger to coordinate and conduct funeral and memorial ceremonies with professionalism and empathy. You will ensure accurate service arrangements, communicate options to families, and support communities through veteran recognition services.

You will drive funeral vehicles as needed, assist at chapels and cemeteries, and manage logistics, documents, and stock.

Qualifications

• High school diploma or equivalent.
• Experience as a funeral assistant preferred.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Availability to work on-call weekdays and weekends as needed.
• Strong communication skills and high levels of compassion and integrity.
• Ability to multi-task and set priorities while being detail-oriented.
• Ability to lift 100lbs safely.
• Valid state-issued driver's license with a clear driving record.

Responsibilities

• Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, professionally and compassionately.
• Confirms authorization to proceed with service arrangements.
• Retains heritage and grows market share through community involvement.
• Inform client families of veterans recognition services and arrange delivery.
• Drives funeral vehicles as needed.
• Assists at chapel, church services, and cemetery.
• Delivers flowers, caskets, urns, photos, and keepsakes.
• Sets up and removes chairs and stores equipment.
• Provides aftercare in absence of Family Service Counselor.
• Provides information on insurance, health benefits, and pension.
• Shares pre-need referrals with Family Service Advisors.
• Adheres to licensing rules and regulations.
• Completes and prepares documents related to services and data entry.
• Assists with general office duties and reporting.
• Maintains vehicles, facility, and property.
• Receives supplies and stock inventory.

Skills

Communication

Compassion

Multi-tasking

Detail orientation

On-call readiness

Physical stamina

Safe driving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Funeral Arranger interacts directly with client families, making all arrangements, handling all aspects of the service, and ensuring the client's family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one.

Overview & Responsibilities

• Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized and caring manner consistent with company policies and procedures
• Confirms authorization to proceed with the service arrangements
• Retains heritage and grows market share through active involvement with the community, religious and other organizations
• Ensures client families are informed of special recognition and services available for veterans and ensures the delivery of selected recognition and services
• Drives funeral vehicles as needed
• Assists at the chapel, church services, and cemetery
• Delivers flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families
• Sets up and removes chairs, properly caring for and storing these items
• Provides aftercare in the absence of the Family Service Counselor
• Provides information on insurance, health benefits, and pension
• Shares pre-need referrals with Family Service Advisors
• Ensures adherence to all applicable professional, municipal, provincial/state, and federal licensing authorities, rules, and regulations
• Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry
• Assists with general office duties, including answering phones and preparing reports as necessary
• Assists with the maintenance of vehicles, the facility, and property
• Receives caskets and other funeral home supplies as well as stock inventory
• Performs other duties as assigned

Requirements & Qualifications

• High school diploma or equivalent
• Experience as a funeral assistant is preferred
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Availability to work on-call weekdays and weekends as needed
• Strong communication skills and high levels of compassion and integrity
• Ability to multi-task and set priorities while being detail-oriented
• Ability to lift 100lbs safely
• Valid state-issued driver's license with a clear driving record

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled