Funeral Home Administrative Assistant

Foundation-Partners-Group; Minneapolis (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

Foundation Partners Group in Minneapolis, MN is seeking a Funeral Home Administrative Assistant to provide essential administrative support to our funeral home operations. Responsibilities include answering phones, greeting families, maintaining records, and coordinating financial tasks using Microsoft Office and company software.

This role requires a high school diploma, at least three years of office experience, strong communication and accuracy, and the ability to manage multiple tasks with

Qualifications

• A high school diploma or equivalent.
• At least three years of small business office experience; funeral industry experience is a plus.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to adapt to multiple software and office equipment.

Responsibilities

• Answer phones, greet families, and direct inquiries with professional etiquette.
• Maintain records, deposits, and receivables; monitor accounts and inventories.
• Ensure cremation permits, death certificate filings, and related documentation are completed promptly.
• Maintain neat office area and reorder supplies as needed.
• Participate in weekly meetings and assist with monthly/quarterly admin processes.

Skills

Compassion & Empathy

Clear Communicator

Attention to Detail

Team Player

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Funeral Home Administrative Assistant #26-2580

Minneapolis , MN

Job Description

What You Will Do:

• Compassion & Empathy:Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Technology Competent:Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
• Clear Communicator:Strong communication and grammatical skills, with the ability to proof work.
• Meticulous Attention:Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
• Follow-through:Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
• Preparation Excellence:Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
• Active Team Member:Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

What We Require:

• High school diploma or the equivalent
• Minimum three years of work experience in a small business office environment -- funeral industry experience a plus
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Able to use and learn multiple computer software, systems, and other office equipment
• High attention to detail and accuracy, with excellent follow-up skills
• Able to establish and maintain effective internal and external work processes

Are you ready?Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.