Funeral Service Assistant (part-time)

Service Corporation International; Saint Paul (MN); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

401(k)

Job summary

Service Corporation International is seeking a Funeral Services Assistant at our Saint Paul, MN location. The role involves clerical support, assisting with services, and coordinating with families.

You will greet clients, help with arrangements, and handle office tasks in a respectful, compassionate environment. The position is part-time (about 20 hours per week) with a focus on customer service, teamwork, and adherence to company policies.

Qualifications

• Customer service experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn required.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes.
• Prepares documents related to services, cremations, and maintenance as directed by management.
• Assists with preparation of remains and operation of crematory as permitted by law.
• Performs office duties including answering phones, using fax, computer, phone system, and other equipment.
• Runs errands for supplies and deliveries as needed.
• Acts as usher and may park cars or handle transportation requirements.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where allowed by law.
• Assists with visitations, memorial and funeral services including setup and dressing remains.
• Greets clients and provides information at the office.
• Accommodates family needs during services and visitations.

Skills

Communication skills

Compassion

Education

High school diploma or equivalent

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items

• Prepares documents related to services, cremations, maintenance, as directed by management

• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations

• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.

• Run errands such as for floral delivery, picking up of supplies, documents, etc

• Serves as an usher and may park cars or perform any transportation requirements.

• Drives Funeral Home vehicles for services and picking up families

• Ensures refreshments are available (where allowed by law)

• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.

• Prepares documents related to services, cremations, maintenance etc.,

• Greets and receives client families and / or other persons entering the office for information and assistance

• Accommodates the needs of the family during a service and/or visitation

• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred

• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities

• High level of compassion and integrity

• Clear and concise verbal and written communication skills

• Professional behaviors and team player

Compensation

$18.00/hr

Benefits

Part-time associates working an average of 20 hours a week may be eligible for 401(k).

Postal Code: 55106

Category (Portal Searching): Operations

Job Location: US-MN - Saint Paul