Funeral Assistant

Carriage Services; Metairie (LA); On-site; USD 17,000 - 24,000; Part time

Job summary

Carriage Services is seeking a Funeral Assistant at the New Orleans Care Center. The role supports decedent care, prep room operations, and guest services, delivering compassionate, professional service to families during difficult times.

The ideal candidate is dependable, team-oriented, and able to communicate clearly with clients and colleagues, while upholding the company's standards of empathy and integrity in every interaction.

Qualifications

• High School Diploma or equivalent.
• Willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to actively respond to the requests of the client families and their guests.

Responsibilities

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services; and
• Performs other duties, as assigned.

Skills

Empathy

Communication

Teamwork

Customer service

Professionalism

Education

High School Diploma or equivalent

Job description

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

The Funeral Assistant will assist with decedent care, prep room operations, facility support, transfers, and other duties as assigned within the Care Center. The ideal candidate will be dependable, compassionate, professional, and able to work effectively in a team-oriented environment.

Compensation: 15.00

Job Type: PT

Location: New Orleans Care Center

Qualifications

• High School Diploma or equivalent.
• Demonstrated willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations; and
• Ability to actively respond to the requests of the client families and their guests.

Job Duties

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services; and
• Performs other duties, as assigned.

Physical Requirements and Work Environment

The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.

Must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company’s safety procedures, including wearing any personal protective equipment that may be required.

Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds.

Performance of this position’s duties may also require power reaching, pushing, and pulling.

This position’s duties require routine exposure to chemicals and/or blood borne pathogens.

Must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance.