Funeral Attendant

sci; Lewiston (ME); On-site; USD 31,000 - 39,000; Full time

Job summary

sci in Lewiston, ME is seeking a Funeral Attendant to help prepare rooms, greet families, transport items and assist with the deceased prior to services. You will also drive family members, support vehicle maintenance, and ensure memorial materials and keepsakes are handled with care.

This role requires flexible hours including weekends/holidays, strong compassion, excellent communication, and the ability to follow instructions.

Qualifications

• High School Diploma or equivalent.
• Valid state driver's license with clean driving record.
• No prior work experience required; funeral industry experience preferred.
• Ability to follow instructions over phone or in person; compassionate interaction.

Responsibilities

• Prepare casket and deceased for visitation or funeral services and assist with dressing and transport.
• Prepare rooms for services, arrange chairs, guest books, flowers and keepsakes.
• Greet visitors, provide programs, answer questions, and share funeral information.
• May serve as pallbearer or drive families to cemetery sites.
• After services, assist with removal, cleaning, and storage of property.
• Courteously answer phones, screen callers, and manage reception area.
• Support mailroom tasks, copies, scans, and document preparation.
• Transport documents, mementos, and flowers to destinations; maintain vehicles.

Skills

Communication

Compassion

Customer service

Teamwork

Multitasking

Typing

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates.

This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.

JOB RESPONSIBILITIES

Funeral Services

• Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased
• Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn
• Greet visitors, provide programs, answers questions, and provide funeral services information
• May serve as pallbearer
• May drive families to cemetery site
• Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers

Office Assistance

• Courteously answer phones, screen callers, and take 'first call' information
• Notify staff members when appointments arrive and escort guests to appropriate room
• Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming
• Review a variety of documents for accuracy
• Data entry of document information into proprietary systems
• Receive deliveries
• Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task

Driver and vehicle maintenance

• Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family's residence, care center, or funeral home
• May transport the deceased to funeral home
• Wash, vacuum, and clean vehicles to ensure vehicle is presentable
• Fuels vehicles as necessary; following safety guidelines and expenditure processes

MINIMUM Requirements

Education

• High School Diploma or equivalent

Certification/License

• Valid state issued driver's license with an acceptable driving record

Experience

• No prior work experience required
• Funeral industry experience preferred

Knowledge, Skills and Abilities

• Ability to follow instructions given over the phone or in person
• Ability to use personal computer and type
• Ability to work and communicate effectively with others
• Ability to work with kindness and compassion for the deceased and their families
• Ability to maintain composure in challenging situations
• Good verbal and written communications skills