Funeral Attendant

Service Corporation International; San Jose (CA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company Co

Job summary

Service Corporation International is seeking staff to support funeral services, reception, and transportation duties. The role includes preparing the deceased and rooms for services, assisting families, and handling mailroom tasks and deliveries.

The position requires a High School Diploma, a valid license, and strong compassionate communication. Applicants should be able to lift up to 50 pounds and work varied hours including weekends.

Qualifications

• Ability to communicate with families over the phone or in person.
• Ability to use a computer and typed documents.
• Ability to work with kindness and compassion for the deceased and families.

Responsibilities

• Prepare casket and deceased for visitation or funeral services.
• Set up rooms with chairs, tables, flowers, and keepsakes for services.
• Greet visitors and provide funeral services information.
• May serve as pallbearer or drive families to cemetery site.
• Transport documents, family mementos, and flowers safely.
• Operate mailroom tasks: copies, scan, fold, and prepare memorial materials.

Skills

Compassionate communication

Ability to follow instructions

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Tools

Proprietary systems

Job description

Job Responsibilities

Funeral Services

• Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased
• Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn
• Greet visitors, provide programs, answers questions, and provide funeral services information
• May serve as pallbearer
• May drive families to cemetery site
• Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers

Office Assistance

• Courteously answer phones, screen callers, and take ‘first call’ information
• Notify staff members when appointments arrive and escort guests to appropriate room
• Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming
• Review a variety of documents for accuracy
• Data entry of document information into proprietary systems
• Receive deliveries
• Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task

Driver and vehicle maintenance

• Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home
• May transport the deceased to funeral home
• Wash, vacuum, and clean vehicles to ensure vehicle is presentable
• Fuels vehicles as necessary; following safety guidelines and expenditure processes

Minimum Requirements

Education

• High School Diploma or equivalent

Certification/License

• Valid state issued driver’s license with an acceptable driving record

Experience

• No prior work experience required
• Funeral industry experience preferred

Knowledge, Skills and Abilities

• Ability to follow instructions given over the phone or in person
• Ability to use personal computer and type
• Ability to work and communicate effectively with others
• Ability to work with kindness and compassion for the deceased and their families
• Ability to maintain composure in challenging situations
• Good verbal and written communications skills
• Ability to maintain confidentiality
• Ability to work with colleagues to accomplish tasks
• Ability to work evenings and weekends
• Ability to lift up to 50 pounds; push/pull up to 200 pounds

Work Conditions

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Professional Dress is required when in contact with families
• Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Ability to lift up to 50 pounds; push/pull up to 200 pounds
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours, including weekends, nights and holidays
• Local travel

Compensation

Salary: $21.00/Hr

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disabilitys