Fundraising Operations Manager

Soni; New York (NY); On-site; USD 55,000 - 76,000; Full time

Job summary

Soni seeks a Fundraising Operations Manager on a contract basis to ensure high-quality operational support for the development team. You will lead four junior staff and oversee donor pipelines, forecasting, and donor relations.

You will collaborate with Fundraising Analytics, Revenue Growth, and the Technology team to maintain data quality in Salesforce and drive timely fundraising reporting and process improvements.

Qualifications

• Experience in fundraising or development operations.
• Experience with Salesforce.
• People management and workflow delegation experience.

Responsibilities

• Manage and maintain the donor pipeline from planning through booked gifts; align with monthly forecasting.
• Partner with Fundraising Analytics and Revenue Growth on topline fundraising reporting.
• Regularly connect with the Technology team to track data quality hygiene and Salesforce updates.
• Coordinate with Program Operations to advance the Development/Technology product roadmap.
• Handle inbound requests via JIRA and assign to staff members.

Skills

Fundraising

People management

Workflow delegation

Tools

Salesforce

Job description

We are partnering with a national nonprofit seeking a Fundraising Operations Manager on a contract basis. The role is focused on ensuring the quality of operational support to the development team meets expectations and will manage four junior team members.

Responsibilities:

• Manage and maintain the donor pipeline, tracking opportunities from initial planning through booked gifts; align with monthly forecasting protocol.
• Partner with Fundraising Analytics and Revenue Growth on topline fundraising reporting.
• Regularly connect with the Technology team to track on data quality hygiene, Salesforce updates, or high-priority fundraiser requests.
• Partner with Program Operations to maintain progress on established Development/Technology product roadmap.
• Manage all inbound requests via JIRA and assign to the appropriate staff member.
• Liaise with donor services and relationship managers to coordinate updates to opportunities.
• Monitor gift solicitations as they evolve into pledges and donor agreements – ensure team members make necessary updates to the donor pipeline.
• Regularly meet with direct reports to ensure operational priorities align with greatest current need.
• Participate in monthly prospect research pipeline meeting and make any assignment or reassignment changes following.
• Support adoption of new fundraising operations processes across the fundraising team.

Requirements:

• Experience in fundraising or development operations
• Experience with Salesforce
• People management and workflow delegation experience

Compensation: $40-55/hr

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.