Fund Development Manager - Operations and Data

Better Housing Coalition; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Better Housing Coalition seeks a Fund Development Manager, Operations & Data to oversee the donor CRM, gift processing, and data integrity across campaigns. You will generate dashboards, support audits, and coordinate events, while empowering frontline fundraisers with timely data and reporting.

Ideal candidates have a bachelor’s degree in nonprofit management or related field and 3–5 years in development operations, with strong Excel and Bloomerang experience and excellent communication skills.

Qualifications

• Bachelor’s degree or equivalent professional experience in nonprofit management, finance, or related field.
• 3–5 years of experience in advancement or fund development operations.
• Experience with donor CRM platforms required.
• Experience with financial reconciliation or revenue reporting preferred.
• Strong analytical, data, and reporting skills.
• Proficiency in Excel and donor CRM software (Bloomerang is a plus).

Responsibilities

• Oversee gift entry, receipting, and data integrity in the donor CRM.
• Generate dashboards and reports tracking fundraising progress.
• Coordinate gift processing, grant reporting, and revenue reconciliation with Finance.
• Provide administrative support for fundraising events and donor communications.
• Support frontline fundraisers with data, reporting, and project management.
• Manage cross-functional project timelines within External Affairs & Fund Development.

Skills

Data analysis

Project management

Written & verbal communication

Attention to detail

Excel

Education

Bachelor’s degree in nonprofit management, business administration, finance, or related field

Tools

Bloomerang

Excel

Job description

POSITION SUMMARY

The Fund Development Manager, Operations & Data oversees the behind-the-scenes infrastructure that powers Better Housing Coalition’s fundraising efforts. This role manages the donor CRM database, processes gifts and grants, tracks funding deadlines, analyzes revenue data, coordinates event logistics and donor communications, and supports frontline fundraisers to help the External Affairs & Fund Development team meet its financial goals. The Fund Development Manager
ensures data integrity, accurate financial reporting, and smooth logistical coordination across campaigns and events, serving as a critical link between External Affairs & Fund Development functions. We're looking for a highly organized, detail-oriented professional with an enthusiastic, can-do attitude who will enjoy being part of a collaborative, fun team.

ESSENTIAL FUNCTIONS

Data & Systems Management

• Oversee gift entry, receipting, and data integrity within BHC’s donor CRM.
• Maintain accurate, up-to-date donor records, including contact information, giving history, and communication preferences.
• Manage CRM system administration, including user access, data hygiene protocols, and process documentation.
• Troubleshoot data issues and implement quality-control procedures to safeguard database integrity.
• Conduct donor and prospect research to inform cultivation, solicitation, and stewardship strategies.

Financial Reporting & Compliance

• Generate performance dashboards and reports to track fundraising progress against goals.
• Collaborate with the Finance Department to ensure accurate revenue forecasting and reconciliation of gift records.
• Ensure compliance with gift acceptance policies and grant reporting deadlines, overseeing the grant reporting process to ensure reports are accurate, complete, and submitted on time to funders.
• Support audits and financial reviews by providing accurate development records and documentation.

Campaign & Event Logistics

• Provide administrative support for fundraising and donor cultivation events, including venue and vendor selection through day-of execution.
• Support timelines, direct mailings, and vendor logistics for fundraising campaigns and events.
• Support team leadership in producing donor communications, including hard copy and mailed correspondence such as acknowledgment letters, appeals, and stewardship mailings.
• Track campaign performance metrics and provide post-campaign analysis.

Project & Team Support

• Manage cross-functional project timelines related to fundraising initiatives, ensuring deadlines are met.
• Provide administrative support to fundraising committees as needed.
• Support frontline fundraisers with data, reporting, and administrative needs to help meet financial goals.
• Identify opportunities to improve systems, processes, and workflows within the External Affairs & Fund Development department.

MINIMUM EDUCATIONAL & EXPERIENCE REQUIREMENTS

• Bachelor’s degree in nonprofit management, business administration, finance, or a related field, or equivalent professional experience.
• Minimum of 3–5 years of experience in advancement or fund development operations, database management, or a related nonprofit fundraising role.
• Experience with donor CRM platforms required.
• Experience working with financial reconciliation or revenue reporting preferred.

MINIMUM SKILL REQUIREMENTS

• Strong analytical and data skills, with high attention to detail and a commitment to accuracy, integrity, and generating actionable reporting.
• Excellent project management and organizational skills, with the ability to manage multiple deadlines simultaneously.
• Strong written and verbal communication skills, with the ability to work collaboratively across departments, including External Affairs & Fund Development and Finance.
• Proficiency in Microsoft Excel and donor CRM software (Bloomerang experience a plus).
• Discretion in handling confidential donor and financial information.

Better Housing Coalition is an Equal Opportunity Employer and is committed to building an inclusive, equitable organization that reflects the communities it serves.