Fund Client Success & Operations Lead

Madison-Davis, LLC; Stamford (CT); On-site; USD 90,000 - 150,000; Full time

Job summary

Madison-Davis, LLC in Stamford, CT seeks an experienced Client Manager to be the primary contact for a portfolio of private equity and private debt fund clients. You will coordinate internal operations teams, oversee fund administration activities, and ensure accurate and timely reporting to investors.

This client-facing leadership role offers exposure to fund structures, governing agreements, capital activity, valuations, fees, cash management, and investor communications as you guide teams and

Qualifications

• 5+ years of fund accounting or fund administration experience.
• Experience supporting private equity, private credit, or alternative investment funds.
• Strong understanding of fund structures and governing agreements.
• Experience with capital calls, distributions, allocations, and valuations.
• Knowledge of management fee calculations and fund expense activity.
• Experience reviewing financial statements and investor reporting.
• Strong understanding of fund accounting controls and operational processes.
• Excellent client relationship and communication skills.
• Ability to coordinate multiple teams, priorities, and deadlines.
• Strong analytical and problem-solving abilities.
• Experience coaching or mentoring junior team members.
• Highly organized with strong attention to detail.
• Bachelor's degree in Accounting, Finance, or a related field preferred.

Responsibilities

• Serve as the primary point of contact for an assigned portfolio of fund clients.
• Develop understanding of client SOPs, fund structures, and governing agreements.
• Coordinate internal teams, workloads, and deadlines across fund administration functions.
• Oversee capital calls, distributions, allocations, valuations, and cash monitoring.
• Review management fee calculations and related fund activity.
• Oversee quarterly, annual, and ad hoc financial and investor reporting.
• Review and finalize quarterly financial reports and investor communications.
• Coach and support team members to ensure accuracy and timely delivery.
• Monitor compliance with internal controls and document retention requirements.
• Identify operational issues and drive resolution across internal teams.
• Maintain proactive relationships with clients and provide ongoing operational guidance.
• Partner with leadership on process improvements and service delivery initiatives.

Skills

Fund accounting

Client management

Operational leadership

Financial reporting

Investor reporting

Team coordination

Communication

Attention to detail

Coaching junior staff

Education

Bachelor's degree in Accounting, Finance, or related field

Job description

Madison-Davis, LLC in Stamford, CT seeks an experienced Client Manager to be the primary contact for a portfolio of private equity and private debt fund clients. You will coordinate internal operations teams, oversee fund administration activities, and ensure accurate and timely reporting to investors.

This client-facing leadership role offers exposure to fund structures, governing agreements, capital activity, valuations, fees, cash management, and investor communications as you guide teams and