Functional Area Supervisor

ADP, Inc.; New York (NY); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

ADP, Inc. in Long Island City, NY is seeking a Functional Area Supervisor to oversee daily operations, assign and monitor the work of department staff, and ensure timely completion of tasks in alignment with USCIS requirements.

You will report to the Site Manager, compile daily production statistics, update SOPs, and coordinate with government personnel. The role requires a high school diploma, 3 years of related experience, and the ability to obtain a Public Trust clearance; English proficiency

Qualifications

• High school diploma or equivalent required.
• 3 years of related experience required.
• Must be able to obtain a Public Trust/Suitability Clearance.
• Security clearance with USCIS background check is required.
• Ability to read and understand proficiently in English.
• Ability to lift and carry up to 45 lbs. or more in a physical environment.
• Ability to perform tasks while bending, stooping, climbing, and reaching.

Responsabilités

• Assigning, monitoring, and reviewing work of department staff.
• Reporting daily production statistics to Site Manager.
• Prioritizing workloads and ensuring work is completed in a timely manner, reallocating resources as needed to meet USCIS goals.
• Ensuring team completes all work assignments accurately, including daily time sheets.
• Monitoring attendance and absences.
• Facilitating the processing of priority assignments from USCIS.
• Identifying and addressing issues in work performance.
• Scheduling contractor staff, approving time off, initiating and implementing disciplinary actions, mentoring staff.
• Collaborating with Site Manager to ensure best practices are in place and updating them as needed.
• Creating/updating written standard operating procedures.
• Participating in meetings with government personnel.
• Serving as Point of Contact for site operations in Site Manager’s absence.
• Other duties as assigned.

Connaissances

English proficiency

Team supervision

Formation

High school diploma or equivalent

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Functional Area Supervisor

Long Island City, NY, US

2 days ago Requisition ID: 1185

Responsibilities

• Assigning, monitoring, and reviewing work of department staff
• Reporting daily production statistics to Site Manager
• Prioritizing workloads and ensuring work is completed in a timely manner, reallocating resources as needed to
• meet goals established by USCIS
• Ensuring team completes all work assignments accurately, including daily time sheets
• Monitoring attendance and absences
• Facilitating the processing of priority assignments from USCIS
• Identifying and addressing issues in work performance
• Scheduling contractor staff, approving time off, initiating and implementing disciplinary actions, mentoring staff
• Collaborating with Site Manager to ensure best practices are in place and updating them as needed
• Creating/updating written standard operating procedures
• Participating in meetings with government personnel
• Serving as Point of Contact for site operations in Site Manager’s absence
• Other duties as assigned.

Qualifications and Physical Requirements

• High school diploma or equivalent
• 3 years of related experience
• Must be able to obtain a Public Trust/Suitability Clearance under the Department of Homeland
• Security from the United States Citizenship and Immigration Services
• Ability to read and understand proficiently in English
• Ability to lift and carry up to 45 lbs. or more in a physical environment
• Ability to perform tasks while bending, stooping, climbing, and reaching