Fun Center Supervisor

Golden Road Motor Inn DBA Atlantis Casino Resort Spa; Reno (NV); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive benefits

401K plan

Tuition reimbursement

Paid vacation

Fitness discounts

Weekly prizes

Career development

Free daily meal

Internal advancement

Job summary

Atlantis Casino Resort Spa in Reno, NV, invites you to join our Fun Center/Chicago Dogs Eatery as a Supervisor. You will lead a team, ensure guest satisfaction, manage payments, and maintain arcade machines while upholding safety and quality standards.

The role requires supervisory experience in hospitality or gaming, familiarity with MICROS and Embed Card System, and flexibility for day and swing shifts, weekends, and holidays. We value teamwork and excellence in service.

Qualifications

• Proven supervisory experience in hospitality or gaming.
• Proficient in MICROS and Embed Card System within 2 weeks.
• Flexible to work day and swing shifts, weekends and holidays.
• Must adhere to appearance standards and safety policies.
• Ability to manage payments and ticketing accurately.

Responsibilities

• Maintain a clean and inviting environment for all guests.
• Maintain a smooth-running shift and handle issues within rules.
• Ensure food safety procedures are followed.
• Ensure machine safety procedures are followed.
• Work in a team-oriented environment.
• Handle transactions with cash, cards, tickets accurately.
• Troubleshoot and repair/maintain redemption and games.
• Stand, walk, and lift up to 25 pounds.

Skills

Guest service

Cash handling

Team supervision

Food safety

Repair/maintenance

Tools

MICROS

Embed Card System

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview

Come join Team Atlantis! Atlantis Casino Resort Spa has a Fun opportunity for you! Join our Fun Center /Chicago Dogs Eatery as a Supervisor. The Supervisor is responsible for exhibiting excellent guest service skills and must be accommodating to guests and team members. Keep Team Members active and productive during shift. Able to perform food service and redemption item checkout quickly and efficiently. Must have the ability to prioritize the needs of the department and be able to multitask effectively. Must have the ability to perform basic repair/maintenance on arcade games.

Responsibilities

• Maintain a clean and inviting environment for all guests.
• Maintain a smooth-running shift (handling any problems that come up will staying in the bounders of the rules set forth.)
• Ensure that proper food safety procedures are followed.
• Ensure proper machine safety procedures are followed.
• Able to work in a team-oriented environment.
• Ability to handle payment transactions with a variety of different tenders (cash, credit/debit card, tickets, etc.) with the utmost accuracy.
• Ability to prioritize the needs of the department and be able to multitask effectively.
• Strong attention to detail.
• Ability to troubleshoot and perform basic repair/maintenance on Redemption, Prize and Video Games.
• Other duties as assigned my management.
• While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Two weeks following initial hire date, team member must be proficient in both MICROS and the Embed Card System.
• Meet and exceed all company expectations and standards.
• Must stay proactive in all job duties, both detailed and otherwise.
• Previous Supervisory experience
• Previous game repair/maintenance experience
• Must be flexible to work Day & Swing shifts, weekends & Holidays
• ***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors.
• ***Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation.

Benefits

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation Holiday Pay
• Recreation /Fitness Discounts
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride.

Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for.

Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality. Working at Atlantis Casino Resort Spa in Reno, Nevada, offers a unique and rewarding experience that sets it apart as an employer of choice in the hospitality and gaming industry. Here are several compelling reasons to consider a career with us, reflecting our commitment to excellence, Team Member growth, and a vibrant workplace culture.

Thanks to its nationally recognized excellence and innovative sustainability practices, Atlantis Casino Resort Spa is an exceptional place to work for anyone seeking a meaningful and dynamic career in hospitality. Atlantis is recommended by Forbes Travel Guide, with accolades from AAA, TripAdvisor, and Wine Spectator. Atlantis delivers a culture of high standards and professional pride, where team members have the opportunity to be part of a Four Diamond resort experience and contribute to award-winning venues like the Forbes 4 Star Spa and the Atlantis Steakhouse.

Our team members thrive in a company that leads in environmental stewardship—being the first in northern Nevada to implement eco-forward programs like organics recycling and biodiesel fuel usage. Atlantis isn't just a place to work- it's a place to grow, be inspired, and make a lasting impact.