Fully Remote | Cruise & Resort Booking Specialist

Wanderwell Collective; Florida; Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Structured onboarding

Remote work environment

Access to travel supplier resources

Supportive team culture

Job summary

Wanderwell Collective in the United States offers a fully remote entry-level Cruise & Resort Booking Specialist position. You will train with an established team to assist clients in researching itineraries, coordinating reservations, and ensuring accurate travel details.

As you develop skills in booking platforms and client service, you will support inquiries from initial contact through confirmed bookings, maintaining documentation and providing post-travel follow-up.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable navigating online booking systems and digital tools.
• Ability to work independently in a remote environment.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Research cruise itineraries and resort options for clients.
• Coordinate and confirm reservations for cruises, hotels, and all-inclusive properties.
• Review booking details including travel dates, accommodations, and payment timelines.
• Communicate clearly with clients regarding itinerary updates and travel requirements.
• Maintain organized client records and documentation.
• Provide follow-up support before and after travel.

Skills

Communication

Attention to detail

Booking systems

Independent work

Tools

Booking platforms

Job description

Position Overview

We are seeking a detail-oriented and customer-focused Cruise & Resort Booking Specialist to assist clients with coordinating cruise vacations and resort stays. This fully remote role supports the reservation process from initial inquiry through confirmed booking, ensuring accuracy and a positive client experience.

This is an entry-level opportunity within the travel industry. Comprehensive training and ongoing support are provided.

Key Responsibilities

• Assist clients with researching cruise itineraries and resort options
• Coordinate and confirm reservations for cruises, hotels, and all-inclusive properties
• Review booking details including travel dates, accommodations, and payment timelines
• Communicate clearly with clients regarding itinerary updates and travel requirements
• Maintain organized client records and documentation
• Provide follow-up support before and after travel

Qualifications

• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Comfortable navigating online booking systems and digital tools
• Ability to work independently in a remote environment
• Customer service, hospitality, or administrative experience is helpful but not required

What We Offer

• Structured onboarding and step-by-step training
• Access to established booking platforms and travel supplier resources
• Flexible remote work environment
• Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals entering the travel industry, career changers seeking a remote opportunity, or professionals who enjoy coordinating travel experiences and providing excellent client service.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.