Fully Remote Client Support Specialist

American Income Life; United States; Remote; USD 40,000 - 100,000; Full time

Benefits offered by this job

Equity potential (3% for eligible team

100% remote role

Bonuses

Training and licensing provided

Job summary

AO Globe Life is seeking self-motivated individuals for a fully remote, commission-based role focused on helping clients explore supplemental benefit options. Training and licensing support are provided, with mentorship and leadership pathways within a mission-driven team.

Candidates should be comfortable with virtual meetings, possess strong communication skills, and be eligible to work in the United States.

Qualifications

• Experience in customer service or consultative roles preferred but not required.
• Comfortable in virtual meetings and using digital tools.
• Own a Windows laptop/PC, webcam and reliable internet.
• Eligible to work in the United States.

Responsibilities

• Cultivate long-term client relationships.
• Meet with clients virtually via Zoom to discuss needs.
• Guide individuals through personalized supplemental benefit options.
• Participate in ongoing mentorship and team development.
• Maintain organized, accurate digital records and follow-up communications.
• Prioritize high-quality, client-focused interactions.
• Support clients through enrollment with clarity and professionalism.

Skills

Customer service

Remote communication

Organization

Self-motivation

Interpersonal skills

Digital tools

Tools

Zoom

CRM software

Job description

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

Core Responsibilities

• Cultivate long-term client relationships
• Meet with clients virtually over Zoom to discuss their needs
• Guide individuals and families through personalized supplemental benefit options
• Take part in continued mentorship and team development
• Maintain organized, accurate digital records and follow-up communication
• Prioritize high-quality, client-focused interactions
• Support clients throughout the enrollment process with clarity and professionalism

You’re a Good Fit If You Have

• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• A Windows laptop or PC, webcam, and dependable internet
• Eligible to work in the United States
• Ability to obtain any necessary licenses, if applicable to the role
• A genuine interest in helping others and supporting a mission-driven company
• A self-starter mindset with strong organizational skills
• Strong communicators with solid interpersonal skills

Perks & Benefits

• A collaborative, people-first team environment
• Inbound client interest — no cold outreach
• A real path into leadership
• Opportunities for renewal-based income growth
• 3% equity opportunity for eligible team members
• 100% remote role with flexible scheduling
• Monthly and quarterly bonuses
• Weekly, performance-based earnings
• Full training and licensing provided

About AO Globe Life

For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.