FULLY REMOTE- Claims Customer Service Representative

TEKsystems; United States; Remote; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Remote work

Job summary

TEKsystems is hiring a fully remote Claims Customer Service Representative for a financial client. The role involves handling 40-50 customer calls daily, delivering accurate claim information, and entering data for timely processing.

The position requires knowledge of CPT/HCPCS/REV/ICD-10 codes, experience with health insurance claims, and at least 1 year of remote call center experience. The role is contract-to-hire with a hourly pay of $20-$22.

Qualifications

• Must have supplemental health claims experience.
• Know CPT/HCPCS/REV/ICD-10 codes and billing forms used by providers/facilities.
• 1-2+ years in health insurance claims and benefits (e.g., Scheduled Accident, Critical Illness, Hospital Indemnity).
• 1+ year of remote call center experience preferred.
• Ability to read medical claims forms (HCFA 1500 & UB04).
• Understanding of medical records, EOBs, and CPT codes is helpful.

Responsibilities

• Make 40-50 customer service calls per day.
• Provide timely, accurate benefit and claim information to customers.
• Solicit and enter information to process claims accurately and promptly.
• Record summaries of information in the claim system with high accuracy.
• Issue timely claim acknowledgement correspondence.
• Process incoming documents with high coding integrity and distribute immediately.

Skills

Supplemental health claims experience

CPT/HCPCS/REV/ICD-10 codes knowledge

Health insurance claims experience

Call center experience

Reading medical claims forms HCFA 1500

Interpreting medical records and EOBs

Job description

TEKsystemsis hiring a FULLY REMOTE Claims Customer Service Representative towork for a financial client.

This position would interview right away and would start within the next couple of weeks!

Job Description

• Average 40-50 Customer Service Calls per day
• Provide customers with timely, accurate, and customer-focused benefit and claim information.
• Solicit and enter the information needed to enter and process claims accurately and in a timely manner
• Record summaries of information exchanged in our claim system with a high level of accuracy and detail easily understood by the user
• Issue timely and accurate claim acknowledgement correspondence
• Process incoming documents with high coding integrity and distribute immediately

Qualifications

• Supplemental health claims experience
• Knows CPT/HCPCS/REV/ICD 10 codes and the forms that providers and facilities use to bill insurance companies
• 1-2+ Years of previous experience within health insurance claims and benefits particularly, Scheduled Accident, Critical Illness, or Hospital Indemnity
• 1+ year call center experience (remote call center preferred)
• Know how to read medical claims forms (HCFA 1500 & UB04)
• Understand how to read medical records, EOBs, CPT codes is helpful

Hours

Monday- Friday- 10:30am-7:00pm CST

Pay

$20-22/hr. (based off experience)

Job Type & Location

This is a Contract to Hire position based out of Houston, TX.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.