Fulltime / Part Time Center Associate

The UPS Store Bernardsville #4395; Hackensack (NJ); On-site; USD 18,184 - 25,898; Part time

Job summary

The UPS Store Bernardsville #4395 in Hackensack, New Jersey, is looking for a Part-time Center Associate to deliver world-class customer service. The ideal candidate will manage customer inquiries and process packages while showcasing strong retail sales experience.

Responsibilities include maintaining a clean working environment and assisting customers effectively. Compensation is set at $16 per hour, requiring a high school diploma or GED and availability for a flexible 25 to 30-hour work week.

Qualifications

• Previous retail sales experience is required.
• Candidate must have strong computer and internet skills.
• Friendly demeanor and professional appearance are essential.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practice good listening skills with customers.
• Maintain a clean, organized, and safe working environment.

Skills

Retail sales experience

Strong computer skills

Outstanding phone skills

Verbal and written communication

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Part timeCenter Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Required to work weekends.
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

BENEFITS

$16 PER HOUR

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week