FullTime Beauty Advisor Bloomingdales Soho

Guerlain; New York (NY); On-site; USD 62,000 - 69,000; Full time

Job summary

Guerlain in New York seeks a full-time beauty consultant to achieve retail sales goals by delivering expert service in cosmetics and fragrance, building lasting client relationships and brand loyalty.

You will handle product information, events, counter presentation, and daily duties to meet plans, while resolving questions via in-store, phone, or email.

Qualifications

• Experience in retail cosmetics or luxury brands preferred.
• Strong communication and customer service skills.
• Ability to maintain counter presentation and merchandising.
• CRT experience and ability to access inventory and order status.

Responsibilities

• Achieve retail sales goals or annual productivity goals.
• Provide full-range customer service including product information, sales, and events.
• Ensure courteous, cordial, and professional communications with customers.
• Keep retail counter area clean, organized, and well-presented.
• Meet sales plan objectives and track productivity.
• Respond to customer requests regarding Guerlain and product lines.
• Consult customers on cosmetic shades, skin treatment, makeup artistry, and fragrance.
• Resolve issues via telephone, text, or email, including replies.
• Maintain client registration, sustain relationships, and generate new business.
• Adhere to retailer policies; perform special projects and other duties.
• Conduct all other job-related activities.

Skills

Customer service

Organizational skills

Excellent communication

CRT experience

Microsoft Office

Excel

Tools

Microsoft Office

Excel

Job description

Job Description

Achieve retail sales goals by providing superior beauty and fragrance service to clients and develop client relationships to build repeat sales and brand loyalty.

• Full time

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Achieve retail sales goals or annual productivity goals.
• Provide full-range customer service including product information, sales, and execution of all in-store events.
• Ensure that all communications with customers are courteous, cordial, and professional.
• Ensure that retail counter area and products are clean, well-organized and well-presented at all times.
• Meet retail sales plan objectives and track productivity as determined by employer.
• Answer and respond to customer requests regarding Guerlain and its product lines.
• Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, artistry, and fragrance.
• Resolve customer issues or questions by telephone, text, or email, including research and preparation of reply correspondence.
• Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
• Adhere to all policies and practices of the retailer.
• Special projects and miscellaneous duties as dictated by the needs of the business.
• Conduct all other job-related activities.

SUPERVISION RECEIVED

Counter Manager or Business Manager

Qualifications:

• Ability to effectively manage customer expectations and build loyal customer relationships
• Excellent organizational skills
• Superior written and verbal communication skills
• CRT experience and aptitude in learning how to access computer-based inventory and order status detail
• Knowledge of Microsoft Office for Windows and Excel
• Based in assigned retail locations for the sale of Guerlain products
• Availability must meet needs of the business
• Must be able to work in a retail environment: light lifting, standing at counter

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $30-$33/hour.

Compensation:

$30-$30