Beauty Stylist, Bergdorf Goodman

LVMH Perfumes & Cosmetics; New York (NY); On-site; USD 34,440 - 41,328; Full time

Job summary

LVMH Inc. Beauty Stylist position is a full-time role at a Dior counter in the United States.

The Stylist drives retail sales by delivering superior beauty and fragrance service, building client relationships, and executing in-store events to boost loyalty and repeat business. Key duties include achieving sales targets, offering product consultations, maintaining a pristine counter, and ensuring professional communication with customers.

Qualifications

• 2+ years of prestige beauty sales experience.
• Ability to manage customer expectations and build loyalty.
• Excellent organizational skills.
• Superior written and verbal communication skills.
• CRT experience and aptitude to access computer-based inventory and order status detail.
• Knowledge of Microsoft Office for Windows and Excel.

Responsibilities

• Achieve retail sales goals and annual productivity targets.
• Provide full-range customer service including product information and in-store events.
• Maintain courteous, professional communication with customers.
• Keep retail counter area clean, organized and well-presented at all times.
• Meet sales plan objectives and track productivity.
• Respond to customer requests regarding Dior and its product lines.
• Provide consultations for cosmetic shades, skin treatment, makeup application, and artistry.
• Resolve customer issues by telephone or letter with research and replies.
• Maintain client registration and sustain customer relationships.
• Adhere to retailer policies, timeliness, and brand image standards (Dior uniform).
• Handle special projects and other duties as needed.

Skills

Prestige beauty sales

Customer relationship management

Organizational skills

Communication skills

Tools

Microsoft Office for Windows

Excel

Job description

Job Description

The Beauty Stylist achieves retail sales goals by providing superior beauty and fragrance service to clients and develop client relationships to build repeat sales and brand loyalty. This is a Full‑Time position.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Achieve retail sales goals or annual productivity goals. Also responsible for achieving the required pre‑sell sales goal.
• Provide full-range customer service, including product information, building sales, and executing all in‑store events.
• Ensure that all communication with customers is courteous, cordial, and professional.
• Ensure that retail counter area and products are clean, well‑organized, and well‑presented at all times.
• Meet retail sales plan objectives and track productivity as determined by employer.
• Answer and respond to customer requests regarding Dior and its product lines.
• Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, and artistry.
• Resolve customer issues or questions by telephone or letter, including research and preparation of reply correspondence.
• Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
• Adhere to all policies and practices of the retailer. In addition, adhere to time and attendance policies and procedures.
• Adhere to brand image standards, including wearing a Dior uniform.
• Special projects and miscellaneous duties as dictated by the needs of the business.
• Conduct all other job‑related activities.

Qualifications

• 2+ years of prestige beauty sales experience
• Ability to effectively manage customer expectations and build loyal customer relationships
• Excellent organizational skills
• Superior written and verbal communication skills
• CRT experience and aptitude in learning how to access computer‑based inventory and order status detail
• Knowledge of Microsoft Office for Windows and Excel

Additional Information

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $25.00-$30.00 per hour.