Full-Time Beauty Advisor, Bloomingdale’s Soho

SmartRecruiters, Inc.; Glendale (CA); On-site; USD 85,962,000 - 94,558,000; Full time

Job summary

Guerlain at Bloomingdale’s Soho in New York is seeking a Full-Time Beauty Advisor to deliver luxury beauty and fragrance service. You will help clients with product information, samples, and consultations to enhance the shopping experience.

You will achieve sales goals, build lasting client relationships, and maintain an organized counter. Strong communication and makeup knowledge are essential, with availability to work retail hours. CRM skills are beneficial.

Qualifications

• Experience in cosmetics or luxury retail.
• Strong written and verbal communication.
• Ability to meet sales targets.
• Flexibility to work retail hours.

Responsibilities

• Achieve retail sales goals and productivity targets.
• Provide full-range customer service including product information.
• Maintain clean, well-presented counter area.
• Consult customers on makeup shades, skin care, fragrance.
• Build client relationships to generate repeat sales.
• Respond to customer inquiries via phone, text, or email.
• Support in-store events and promotions.
• Adhere to retailer policies.

Skills

Customer service

Sales

Makeup knowledge

Fragrance knowledge

Retail operations

Tools

CRM software

Job description

Full-Time Beauty Advisor, Bloomingdale’s Soho

• Full-time
• Compensation: USD 30 - USD 33 - yearly

It all began with Pierre-François-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House’s founder created his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women.

Since then, five successive generations of Guerlain perfumers have held the House’s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials. It is this same audacity that drives Olivier Echaude maison, Makeup Creative Director, to reveal and accentuate feminine beauty. Guerlain strives to create perfumes, make-up and skincare products that fulfill their primary functions, but also inspire emotion, surprise and wonder.

Guerlain is part of the LVMH Group.

Achieve retail sales goals by providing superior beauty and fragrance service to clients and develop client relationships to build repeat sales and brand loyalty.

• Full time

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Achieve retail sales goals or annual productivity goals.
• Provide full-range customer service including product information, sales, and execution of all in-store events.
• Ensure that all communications with customers are courteous, cordial, and professional.
• Ensure that retail counter area and products are clean, well-organized and well-presented at all times.
• Meet retail sales plan objectives and track productivity as determined by employer.
• Answer and respond to customer requests regarding Guerlain and its product lines.
• Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, artistry, and fragrance.
• Resolve customer issues or questions by telephone, text, or email, including research and preparation of reply correspondence.
• Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
• Adhere to all policies and practices of the retailer.
• Special projects and miscellaneous duties as dictated by the needs of the business.
• Conduct all other job-related activities.

SUPERVISION RECEIVED

Counter Manager or Business Manager

• Ability to effectively manage customer expectations and build loyal customer relationships
• Excellent organizational skills
• Superior written and verbal communication skills
• CRT experience and aptitude in learning how to access computer-based inventory and order status detail
• Knowledge of Microsoft Office for Windows and Excel
• Based in assigned retail locations for the sale of Guerlain products
• Availability must meet needs of the business
• Must be able to work in a retail environment: light lifting, standing at counter

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $30-$33/hour.