Full Time Valet Trash District Manager

OPTIMIZED WASTE REMOVAL LLC; Fort Worth (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Profit Sharing

401(k) + Matching

Health, Dental & Vision Insurance

Life Insurance

Paid Time Off

Job summary

Paycom - ATS in Fort Worth, TX is seeking a District Manager to lead service for 20+ apartment communities within the Dallas-Fort Worth area. This hands-on role combines field work, home office, and office duties.

You will recruit and develop a team of Service Valets, ensure nightly trash collection, inspect properties, and manage property launches. Strong leadership and customer-service mindset are essential.

Qualifications

• High school diploma or GED required.
• Customer service and people-management experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Recruit, hire, train, schedule, and manage Service Valets.
• Ensure nightly trash and recycling collection is completed properly.
• Inspect properties and employees for quality and compliance.
• Resolve customer complaints within 3 hours.
• Maintain relationships with apartment community management.
• Coach and develop employees while maintaining accountability.
• Manage new property launches and container distributions.
• Provide on-call support during scheduled hours.
• Travel throughout the assigned territory to address needs.
• Maintain accurate customer, employee, and operational records.
• Promote and enforce company safety policies.

Skills

Leadership

Communication

Problem-solving

Multi-tasking

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Job description

Job Details: Job Location: HQ - Fort Worth, TX 76110, Salary Range: $50,000.00 - $60,000.00 Salary, Schedule: Split Shift Day: Monday–Friday, 9:30 AM–1:30 PM Night: Sunday–Thursday, 7:00 PM–approximately 11:00 PM Territory: Dallas-Fort Worth

OWR is a rapidly growing company looking for a District Manager with high standards, strong leadership skills, and a passion for customer service.

Our District Managers are trusted to take ownership of their territory and are given the authority and autonomy to do what they believe is right when serving the customer. We value people who are dependable, efficient, loving, truthful, and adaptable — our DELTA core values.

The District Manager oversees service for up to 20+ apartment communities and provides leadership to 15–30+ part time Valet Trash Technicians. This is a hands-on position working in the field, at home, and in the office.

If you are a hands-on leader who takes pride in exceptional service and wants the freedom to make a real impact, we want you to join the OWR team!

Key Responsibilities

• Recruit, hire, train, schedule, and manage Service Valets.
• Ensure nightly trash and recycling collection is completed properly.
• Inspect properties and employees for quality and compliance.
• Resolve customer complaints within 3 hours.
• Maintain strong relationships with apartment community management.
• Coach and develop employees while holding the team accountable.
• Manage new property launches and container distributions.
• Provide on-call support during scheduled hours.
• Drive throughout the assigned territory and respond to operational needs.
• Maintain accurate customer, employee, and operational records.
• Promote and enforce company safety policies.

Qualifications

• High school diploma/GED.
• Customer service and people-management experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Strong work ethic, integrity, and accountability.
• Ability to manage multiple priorities and adapt to changing conditions.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to work a split schedule and occasional irregular hours.

Requirements

• Pickup truck required.
• Valid driver's license and auto insurance.
• Smartphone with data plan and working camera.
• Ability to lift up to 50 lbs., walk long distances, and climb stairs.
• Ability to work in inclement weather.

Benefits

• Profit Sharing
• 401(k) + Matching
• Health, Dental & Vision Insurance
• Life Insurance
• Paid Time Off