Full Time Teller, Manhattan, NY

Santander Bank, N.A.; New York (NY); On-site; USD 29,000 - 45,000; Full time

Job summary

Ein etabliertes Finanzinstitut sucht einen engagierten Teller für die Filiale in Manhattan. In dieser Rolle sind Sie der erste Ansprechpartner für Kunden und helfen ihnen bei verschiedenen finanziellen Bedürfnissen. Sie werden Transaktionen bearbeiten, exzellenten Kundenservice bieten und die Einhaltung von Richtlinien sicherstellen, um Risiken zu minimieren. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Das Unternehmen bietet eine unterstützende Arbeitsumgebung, in der Ihre Fähigkeiten geschätzt werden.

Qualifications

• Mindestens 6 Monate Erfahrung im Kundenservice.
• Mindestens 6 Monate Erfahrung in der Bargeldverwaltung.

Responsibilities

• Bearbeiten von Transaktionen wie Einzahlungen und Abhebungen.
• Bereitstellung eines hohen Niveaus an Kundenservice.

Skills

Kundenservice

Bargeldverwaltung

Multitasking

Digitale Tools

Aufmerksamkeit für Details

Education

High School Diplom oder GED

Tools

Microsoft Office

Job description

Join to apply for the Full Time Teller, Manhattan, NY role at Santander Bank, N.A.

The Difference You Make

As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.

1. Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
2. Process transactions, including deposits, withdrawals, and transfers.
3. Handle cash and maintain accurate cash drawer balances.
4. Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
5. Recognize opportunities and cross-sell bank products to deepen customer relationships.
6. Engage customers and leverage digital tools to educate them on self-service options.
7. Assist with custodianship, audits, and other operational tasks.
8. Maintain a clean and organized work area, to create a welcoming environment for customers.
9. Responsibilities may extend to supporting nearby branch locations based on business necessity.

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma, GED or equivalent education or equivalent work experience - Required.
• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Certifications

No Certifications listed for this job.

It Would Be Nice For You To Have

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Preferred experience in Microsoft Office products.

Primary Location: New York, NY, Midtown - Branch NY

Other Locations: -

Salary: $29,250 - $45,000/year

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO