Full Time Teller, Manhattan, NY

Banco Santander SA; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Finanzinstitut sucht einen engagierten Teller für die Filiale in Manhattan. In dieser Rolle sind Sie das Gesicht der Bank und bieten außergewöhnlichen Kundenservice, während Sie Transaktionen sicher und effizient abwickeln. Sie werden in einem dynamischen Umfeld arbeiten, in dem Sie die Möglichkeit haben, Kundenbeziehungen zu vertiefen und digitale Tools zu nutzen, um die Kundenerfahrung zu verbessern. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem schnelllebigen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 6 Monate Erfahrung in der Bargeldverwaltung.
• Mindestens 6 Monate Erfahrung im Kundenservice.

Responsibilities

• Bearbeitung von Transaktionen wie Einzahlungen und Abhebungen.
• Bereitstellung von erstklassigem Kundenservice und Unterstützung.

Skills

Kundenservice

Bargeldverwaltung

Digitale Tools

Kommunikationsfähigkeiten

Multitasking

Education

High School Diploma oder GED

Tools

Microsoft Office

Job description

Full Time Teller, Manhattan, NY page is loaded

Full Time Teller, Manhattan, NY

Apply locations Midtown - Branch NY time type Full time posted on Posted 2 Days Ago job requisition id Req1447363 Full Time Teller, Manhattan, NYCountry:

The Difference You Make:
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma, GED or equivalent education or equivalent work experience - Required.

6+ Months Cash Handling experience - Required.
6+ Months Demonstrated customer service experience - Required.

• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Certifications:
No Certifications listed for this job.

It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Preferred experience in Microsoft Office products.