Full-time Teller, Fox Chapel

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Job summary

Dollar Bank, FSB is seeking a Teller who serves as the first contact, delivering friendly service and guiding customers to the right banking solutions. In this role you will process deposits, withdrawals, transfers, and loan payments for retail and corporate accounts, maintain cash drawers, meet referral goals, and uphold the bank's standards of integrity and professionalism.

Strong arithmetic, attention to detail, and computer literacy are essential to ensure accurate, efficient transactions

Qualifications

• High school diploma or GED is required.
• Ability to travel as needed to training.

Responsibilities

• Process deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow, security drawers, terminals, and valuables.
• Manage a teller window with accurate balancing.
• Multitask to shift between transactions quickly.
• Count money accurately using arithmetic skills.
• Access account information and process transactions via computer.
• Attend required classes to develop product knowledge.
• Provide quality customer service and professional conduct.
• Uphold the highest level of professional integrity and ethics.

Skills

Customer service

Cash handling

Multitasking

Computer literacy

Attention to detail

Banking knowledge

Education

High school diploma or GED

Job description

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.

Principal Activities and Duties

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.