Part-time Teller, North Hills

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Job summary

Dollar Bank is seeking a Teller who serves as a welcoming first contact for customers, handling deposits, withdrawals, loan payments, and other transactions with accuracy and care.

You will identify referral opportunities to offer additional banking solutions while maintaining strong relationships and a high level of professionalism.

Qualifications

• High school diploma OR GED required.
• Ability to travel as needed to training.
• Process transactions through teller equipment on all retail and corporate accounts.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Balance the teller window and maintain an acceptable balancing record.
• Multitask quickly between transactions.
• Arithmetic skills to count money accurately.
• Access account information and process transactions via computer systems.
• Develop knowledge of bank products by attending required classes.

Responsibilities

• Process deposits, withdrawals, transfers, loan payments, and cash advances.
• Manage a teller window with accurate cash balancing.
• Provide quality customer service and build customer relationships.
• Identify referral opportunities and promote banking solutions as appropriate.
• Maintain cash drawers, terminals, and security of valuables.
• Uphold professional appearance and conduct in a professional manner.
• Adhere to bank policies and risk management practices.

Skills

Cash handling

Customer service

Attention to detail

Arithmetic skills

Computer skills

Multitasking

Relationship building

Banking products

Referral selling

Education

High school diploma or GED

Tools

Teller equipment

POS systems

Banking software

Job description

The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs.Education and Experience Requirements:

• High school diploma OR GED required.
• Ability to travel as needed to training
• Essential Functions:
• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.