Full-Time Teller: Elevate Customer Experience & Banking Solutions

PNC; Springfield (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life insurance

Disability protection

401(k) with company match

Stock purchase plan

Dependent care reimbursement

Backup child/elder care

Educational assistance

Wellness program

Job summary

PNC is seeking a Full Time Teller at the Springfield East Branch in Springfield, Ohio. This in-office role focuses on delivering a personalized customer experience, educating clients on financial options, and identifying opportunities during interactions.

No degree is required; the position welcomes diverse backgrounds and emphasizes customer service, accuracy, and adherence to branch procedures. Base salary ranges with incentive eligibility and comprehensive benefits are provided.

Qualifications

• No university degree required; experience or certification may be considered as substitute.
• Customer-facing role experience welcomed but not mandatory.
• Role emphasizes customer service and financial products knowledge.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to all policies and procedures and ensures branch daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full Time Teller at the Springfield East Branch in Springfield, Ohio. This in-office role focuses on delivering a personalized customer experience, educating clients on financial options, and identifying opportunities during interactions.

No degree is required; the position welcomes diverse backgrounds and emphasizes customer service, accuracy, and adherence to branch procedures. Base salary ranges with incentive eligibility and comprehensive benefits are provided.