Full-Time Teller - Detroit (VA Branch)

Public Service Credit Union, Michigan; Detroit (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Career Growth / Training

Work Life Balance

Health Insurance (Full Time)

Paid Time Off

Paid Holidays

401(k) Plan

Dental & Vision (Full Time)

Disability Insurance (Full Time)

Life Insurance (Full Time)

Job summary

Public Service Credit Union is seeking a full-time Teller for our VA Medical Center branch in Detroit. You will handle routine transactions, deposits, withdrawals, and respond to member requests while promoting credit union products and services.

The role emphasizes accuracy, security, and a strong member-centric attitude, with opportunities for growth, comprehensive benefits, and supportive training. Join a team dedicated to education, empowerment, and community service.

Qualifications

• 18 years or older with a High School Diploma or GED.
• Previous customer service and cash handling experience.
• Strong interpersonal skills.
• Ability to identify and recognize opportunities to enhance the customer experience.
• Demonstrates the ability to perform job responsibilities independently.
• Basic computer and math skills.

Responsibilities

• Handle transactions accurately and efficiently for members by accepting deposits and withdrawals, verifying cash and endorsement of checks.
• Recommend products and educate members to help meet their financial goals.
• Perform routine member service requests.
• Maintain a member-centric 'can-do' professional attitude.
• Make fraud prevention, security, and accuracy a top priority.

Skills

Customer service

Cash handling

Interpersonal skills

Opportunity identification

Education

High School Diploma or GED

Job description

Description

PSCU is seeking a driven, friendly, and professional individual to join our team! We are looking for a Full-Time Teller for our VA Medical Center branch in Detroit.

As a teller you will be responsible for providing excellent customer service to our members by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. Tellers also respond to member requests and inquiries and help build positive member relationships by making recommendations about bank products and services.

About The Role

• Handles transactions accurately and efficiently for members by accepting account deposits and withdrawals, verifying cash and endorsement of checks
• Recommend products and educate members to help meet their financial goals
• Perform routine member service requests
• Maintain a member-centric "can-do" professional attitude
• Make fraud prevention, security, and accuracy a top priority

Requirements

• 18 years or older with a High School Diploma or GED
• Previous customer service and cash handling experience
• Strong interpersonal skills
• Ability to identify and recognize opportunities to enhance the customer experience
• Demonstrates the ability to perform job responsibilities independently
• Basic computer and math skills

Preferred Qualifications

• Financial institution experience
• Excellent customer service and communication skills
• Sales experience

Job Expectations

• Ability to stand for extended periods of time
• Required to work some Saturday's

What We Offer

• Competitive wages
• Career Growth / Robust Training Program
• Work Life Balance
• Top quality health insurance (Full Time)
• Paid Time Off (accrued and available for use immediately)
• Paid holidays
• Banking hours / Closed on Sunday's
• Tuition Reimbursement
• Employer Provided Retirement Benefits
• 401(K) Plan
• Dental & Vision Insurance (Full Time)
• Short & Long-Term Disability (Full Time)
• Life Insurance (Full Time)

Why join us?

At PSCU, we are dedicated to our mission of educating, equipping, and empowering both our team and the communities we serve. By joining us, you'll be part of a culture that listens to your ideas, supports your growth, elevates and celebrates your achievements, cares for your well-being, and serves with purpose. Together, we create a meaningful impact, and we invite you to be a part of our journey!